Sorry to hear about the build problems. Congradulations on the kit though! Some of the little stuff can be fixed easily as you work through the kit. Is the little piece of shell that is missing that you refer to, is it a small piece of material missing between the shell plys? Sometimes you can just take a little bit of carpenters putty and fill and sand it smooth. If they are maple shells just purchase mapel color putty, no big deal really, but it is a shame that you have a brand new kit and are having to fix minor problems like this. just take each drum and work through the issues and you'll have a good kit to play that will last you a good long while. I believe those drums are made over seas and shipped and distributed in the states so quality control would be something that is hard to control and a constant issue to be followed up on.
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