I have a Mapex Meridian Birch snare and quite honestly the snare strainer assembly gives the appearance of being a little flimsy (although I have experienced no problems with mine).
I'm assuming that the store has to order the WHOLE assembly (and not individual components) - if you can stand not using original parts there are generic snare throw offs available on eBay - you generally just have to measure the distance between the holes on the mounting plate (where it bolts on to the side of the snare drum) and just look at how it attaches to the drum to ensure it is the same.
I broke the throw off on a Pearl Steel Shelled snare and bought a generic heavy duty Gladstone type replacement, it was about half the price of buying a genuine Pearl item and it works great.
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