Re: sorry customer service
It's sad that some companies just don't understand that customer service is one of their best tools for ensuring repeat business. And the only ways for us to find out if the CS is great at a company or not is either to buy from them and find out for ourselves or depend upon the recommendations of others. Word of mouth can be the most powerful advertising out there. If they spent half of their advertising budget on customer service, it would return them 10 times the dividends that their advertising would have.
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Why do psychics have to ask you your name? And how come you never heard of a psychic winning the lottery?
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Eagles may soar, but weasels don't get sucked into jet engines.
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