First off you need to change the bottom head. You can buy a new purpose head called a snare side head, you will want to start there. If you are unsure about how to put it on and tune it, have a tech at the music store change the head. As far as your (snare switch) that is called a snare strainer,or snare throw off. I don't know what to tell you because I can't tell from your description what really is the problem. There is a rotating knob on most strainers that loosen and tighten the snare wires by turning the knob the appropriate direction. I would say just keep adjusting that until you get the tension and sound that you want.
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